Craggan Outdoors News

In April Craggan Outdoors began asking customers to rate the quality of their experiences with us. Our customer feedback forms now enable a mark out of 10 to be given for each outdoor activity session undertaken, each stay in our bunkhouse & bothy, & each experience of our Clubhouse Cafe.

Having now analysed the results of April’s feedback, we are delighted to be able to publish the fact that the average score given was 9.3 out of 10, equating to a 93% rating.

We are aware that our fantastic team do a great job, but have to say that we very pleasantly surprised to score quite so highly. Quite a standard to uphold going forward. We will certainly be endeavouring to do so. Why not come along & experience the Craggan Outdoors customer service for yourself?!

Take a look at our TripAdvisor page if you’d like to see the kind of things that people are saying about Craggan Outdoors.

Congratulations to Kirstie Horner who is the latest winner of Craggan Outdoors’ monthly prize draw. Kirstie wins a £25 activity voucher as a thankyou for her feedback following her visit in mid-April when she did some archery & high ropes. All completed customer feedback forms are entered into a monthly draw with the voucher as a prize.