Craggan Outdoors News

STOP PRESS: The Highlands & Islands Tourism Awards judging panel has announced that Craggan Outdoors has been shortlisted in their ‘Best Visitor Experience’ category for the 2009 season awards. Craggan Outdoors is one of just three attractions that have made the shortlist, from which the winner will be chosen at the prestigious Highlands & Islands Tourism Awards dinner on 20th November.

Commenting on the nomination, Craggan Outdoors owner & Managing Director Keith Ballam said: “We are incredibly excited to have our efforts recognised in this way, particularly given that it is our first year since taking over the business in October last year.”

He continued: “The nomination reflects the fantastic efforts & performance that have been delivered consistently by our whole team across a long season. With TripAdvisor currently ranking us their top-rated ‘thing to do’ in Scotland, we are quietly confident that we can take the next step in this awards process & hear our name announced as the winner on the night. Fingers crossed!”

It’s a good time for the Scouts! The August prize draw winner was a member of a Scout group, & the name out of the hat at the end of September, Stuart Hamilton, was also part of a Scout group from Fife that stayed in the bunkhouse & went gorge walking in mid-September. So congratulations go to Stuart. He wins a £25 activity voucher to use on the activity of his choice on his next visit.

The monthly prize draw takes place from all the customer feedback forms that are received from people that spend time at Craggan Outdoors. All that complete the forms are asked to rate their various experiences with us on a scale of 1-to-10, 1 being terrible & 10 being fantastic. These scores are aggregated at the end of the month & an average rating is achieved, which for September worked out at a very strong 8.9 out of a 10.

With the season now almost at an end there will be one last monthyl draw at the end of October, & we will then move to quarterly draws over the quieter winter period.