Craggan Outdoors ends season as Scotland’s number 1!
As the 2009 season formally drew to a close at end-October, Craggan Outdoors is delighted to see that we are sitting proudly at the top of the ‘things to do’ list of over 1,200 attractions in Scotland. We wait with baited breath to see if we will end up topping this achievement by winning the Highlands & Islands Awards ‘Best Visitor Experience’ category when winners are announced on 20th November.
Looking at our own customer ratings & related prize draws, congratulations go to Moira Johnston & Nigel Neill who are the winners of our October prize draw. Moira & Nigel win a £25 activity voucher.
The 2009 season definitely ended on a high, with our customer rating for the month - averaged from the ratings given by visitors after their various indvidual experiences with us - hitting an exceptional 9.5 out of 10. This was the same rating achieved in April, & demonstrates the consistency of service excellence across a full 7 month season.
Looking at customer ratings across this full period, the average achieved was an extremely pleasing 9.2 out of the maximum 10, again testament to the attitude & fantastic efforts of the superb team at Craggan Outdoors. Preparations for the 2010 season are already well under way, when we will aim to build on what’s been a great 2009. We look forward to seeing you!