Archive for May, 2010

Customer experience rating: 9.5 out of 10 for May…..& another prize draw winner

Monday 31st May, 2010

May saw the first hopeful signs of summer, & also signs of the Craggan Outdoors team pulling out all the stops to ensure that our visitors all enjoyed fantastic outdoor activity experiences with us. Proof comes in the form of an customer experience rating with a mighty average of 9.5 out of a possible 10. Client comments that accompanied their ratings on our feedback froms included: “Staff were extremely friendly & helpful”, “Friendly welcome & great facilities”, “Great scenery & experience…friendly staff”, & “Everything was perfect!” We can’t say more than that really.

By way of thanks to all that take the time to complete a feedback form, we hold a monthly draw with the prize of a £25 activity voucher. This month’s lucky winner is Jack Griffiths who visited on 9th May for clay pigeon shooting & golf. Congratulations Jack…..we’ll look forward to seeing you back another time!

Fingers crossed now that the weather stays decent for what is schedueld to be a very busy June!


Mountain bikes for sale

Friday 14th May, 2010

We’ve renewed our fleet of mountain bikes for this season, & as a result have got a few of the old fleet to sell at a very reasonable price. The bikes are Ridgeback MX3 Terrains & have seen three seasons of use. We have ten, but have kept three as staff bikes, broken two down for spares, & are selling five….2 x 15″ frame & 3 x 17″frame. They’ve been serviced & cleaned & are ready to ride away. They each have Shimano Atlas 8-speed gears, Promax V-brakes, CAPA T6 RST forks, & standard Ridgeback headset & hubs.

Price is a very reasonable £60 each, & we’d do a deal if you wanted more than one. Interested? Then give us a call & we can arrange a time for you to pop down to take your pick.


First prize winner of 2010 season

Sunday 2nd May, 2010

Congratulations to Kevin Gallagher who is the winner of a £25 voucher in Craggan Outdoors’ first prize draw of the 2010 season. The draw was made from all customer feedback forms submitted over the winter period from November ‘09 to April ‘10. Kevin visited with a group back in November & scored his group accommodation experience a 9 out of 10, & the clay pigeon shooting 10 out of 10.

Overall customers marked Craggan Outdoors on 690 accommodation & activity experiences during the winter period, with the average mark being a very strong 8.85 out of 10. With a few more 5-star reviews having also been added to TripAdvisor.com over the winter, Craggan Outdoors retains our ranking as the top-rated ‘thing to do’ in Scotland. Why not find out why? Give us a call or drop us a line to get your booking started.

Prize draws will now take place on a monthly basis through until season-end in October, with the next draw being at end-May.