Craggan Outdoors News

Thanks to all that visited Craggan Outdoors during June, resulting in a new record month that saw over 1,400 people enjoy our activities & group accommodation. With most schools breaking up for the summer holidays at the end of this week, or indeed having already broken up, here’s hoping that June’s figures will herald a record summer aswell!

As a thankyou to all visitors that fill in one of our customer feedback forms following their time with us, all completed forms go into a monthly prize draw. The winner for June is Jeremy Harper who visited as part of a stag group on 19th June. Congratulations Jeremy, who wins a £25 activity voucher. The average customer experience score that was calculated from June’s feedback forms was 8.9 out of 10.

Comments from this month’s feedback forms included: “First experience of rock climbing….excellent!”, “They made it very easy for us. It was our first time gorge walking & were a bit scared, but had great fun!”, “Stunning way to see the Spey; informative guide”, “Gorge walking was brill! We love all the slides!”, & “Just a perfect experience!”

Fancy some similar top quality outdoor experiences?! Then just take a look around the site to see which activities you fancy, & then either give us a call on 01479 873283, or email info@cragganoutdoors.co.uk. We look forward to hearing from you.

Following on from the 93% & 95% customer ratings in April & May, June was another strong month with a further showing in the 90s. Customers rated their experiences with Craggan Outdoors during June, giving an average score given of 9.2 out of 10, equating to a 92% rating for the period, demonstrating consistent service excellence over the first three months of the 2009 season.

As well as Craggan Outdoors’ own in-house customer feedback system measuring what people think of their time with us, independent review website TripAdvisor.com offers support to these findings, currently ranking Craggan Outdoors as the top-rated ‘thing to do’ in the Scottish Highlands, & indeed the whole of Scotland.

The latest in the series on monthly prize draws, made from all customer feedback forms submitted during the prior month, has also been drawn. The winner for June is Graeme Moffat who brought a stag group to Craggan Outdoors in early June to do white water rafting & clay pigeon shooting. Graeme wins a £25 activity voucher.