Posts Tagged ‘Cairngorms National Park’

Customer rating increases to 95% for May

Tuesday 2nd June, 2009

Following on from the 93% rating given by customers during April, analysis of feedback forms submitted during May shows an increase to an even better 95%!

On an ongoing basis customers are asked to rate their experience(s) at Craggan Outdoors out of 10, with an average mark - 9.5 out of 10 for May’s feedback - then being calculated at the end of the month & converted into the corresponding percentage score.

Commenting on the impressive figures, Managing Director Keith Ballam said: “We have a fantastic team that have been recruited as much for their high level people skills as for their technical abilities, & we all concentrate on delivering great experiences to our customers, be it on activity sessions, at our accommodation, or in the Clubhouse Cafe.” He continued: “This shines out in the feedback that we receive. Typical are the comments from the May prize draw winner Jillian Geddes - congratulations Jillian who receives a £25 activity voucher - who brought a hen party of 34 to us on the weekend of 23rd/24th May.”

Jillian’s comments were as follows: “I was really impressed with the organisation of our day. Everything ran very smoothly. Everybody really enjoyed all the activities, & the bunkhouse & bothy were an ideal setting for our evening activities. I had a great hen weekend, so thank you all!”

Don’t just take our word for it though…have a look at our reviews on TripAdvisor - click through from our homepage - to see what others have said about their time at Craggan Outdoors. Hopefully we’ll then look forward to welcoming your group for a similarly great time!


Art exhibition at Craggan Outdoors

Monday 20th April, 2009

Not only can you enjoy the fantastic scenery that surrounds the Clubhouse Cafe at Craggan Outdoors, but you can also now enjoy the artwork that hangs within. ‘Village Artists’ (http://myweb.tiscali.co.uk/villageartists/), a group of talented local artists from across Strathspey and the Cairngorms National Park, are exhibiting a range of pieces throughout the spring and summer.

So why not pop down to Craggan Golf Course and take a look for yourself, and if really taken with any of the pieces on show, then all pictures are for sale and you can go home with some artwork.

The friendly team at Craggan Outdoors will give you a warm welcome, and a menu of freshly prepared food and good selection of hot and cold drinks is available from which to choose whilst you peruse. See you there!


Find us on Facebook & Tripadvisor

Tuesday 20th January, 2009

You probably spotted the logos on the home page, but confirmation that Craggan Outdoors can now be found on both Facebook & Tripadvisor. If you’ve been to Craggan Outdoors, then you can use both sites to let others know what you thought. Tripadvisor is a more serious site where you can read others’ reviews (none yet there at time of writing this….who’s going to be first?) of their time at Craggan Outdoors, & also add your own reviews. You can have a bit more fun on Facebook. If you like what we do then become a fan, post your photos & videos, & interact with other fans.