August customer feedback comments & prize draw winner
Wednesday 1st September, 2010After a the record month in June & very busy July, August proved to be something of a steadier month, with numbers just about ahead of August ‘09. Looks like a lot of people took their summer (have we had one?) breaks earlier rather than later this year.
Performance by the Craggan Outdoors team remained strong, with an average customer rating for the month of 9.4-out-of-10, with this based on 97 post-visit feedback forms. As ever a monthly draw has been held from all the feedback forms submitted during the month of August. The lucky winner this time around is Key Community Support from Thurso, a group of adults with additional needs that visited Craggan Outdoors on 11th / 12th / 13th August to do archery, canoeing on the River Spey & pony trekking.
Gail Clark who organised the booking wrote the following on her feedback form: “The most memorable part for us was the professionalism of the staff & their friendliness. All our activities went very smoothly, & the staff dealt with our group with ease, something that we know from experience that all centres cannot do.” Working with this group was certainly one of the highlights of the season for the Craggan Outdoors team, & we hope to see them back again in 2011.
Other ’snapshot’ comments from August included: “Gorge walking….the most mazing experience”, “Excellent from start to finish”, “Fond memories to take home”, “All round great experience”, “Relaxed, friendly & supportive atmosphere”, “The challenge, the encouragement, the achievement”, & finally “I loved it all!”
September is traditionally the quietest month of the spring / summer / autumn season, so if you like what you see from the feedback of prior visitors & our website, then why not get in touch & see how you can get some great outdoor activity experiences at Craggan Outdoors?