Posts Tagged ‘Scouts’

September’s lucky prize draw winner

Tuesday 6th October, 2009

It’s a good time for the Scouts! The August prize draw winner was a member of a Scout group, & the name out of the hat at the end of September, Stuart Hamilton, was also part of a Scout group from Fife that stayed in the bunkhouse & went gorge walking in mid-September. So congratulations go to Stuart. He wins a £25 activity voucher to use on the activity of his choice on his next visit.

The monthly prize draw takes place from all the customer feedback forms that are received from people that spend time at Craggan Outdoors. All that complete the forms are asked to rate their various experiences with us on a scale of 1-to-10, 1 being terrible & 10 being fantastic. These scores are aggregated at the end of the month & an average rating is achieved, which for September worked out at a very strong 8.9 out of a 10.

With the season now almost at an end there will be one last monthyl draw at the end of October, & we will then move to quarterly draws over the quieter winter period.


July customer rating stays in the 90s!

Saturday 1st August, 2009

With the summer season now in full swing, customers continue to deliver high ratings for their experiences at Craggan Outdoors. Eighty-five responses during July gave an average rating of 9.07 out a maximum 10 marks.

July prize draw winner Alastair Hoey - congratulations Alastair! - who brought a group of Scouts to the centre for a day of clay pigeon shooting, and a second day of gorge walking, summed up the experience of his group: “Friendly, enthusiastic staff; great activities and very accommodating to the needs of the group.”

They had a great time at Craggan Outdoors. Will you / your group be next? Give us a call - 01479 873283 - or drop us an email - info@cragganoutdoors.co.uk - to start planning your day, weekend, or week of fantastic experiences!